Specialists in the design, manufacture and installation of bespoke, high quality architectural joinery, BA Joinery works with a broad range of clients, including main contractors, architects, interior designers, consultants and end-users. Established in 2008, BA Joinery employs 48 staff at its manufacturing facility in Billingham, as well as an extended team of subcontractors on site too.
We caught up with Head of Business Support, Sam Reed, to find out how Made Smarter Adoption North East helped the business develop a bespoke software package to help make the firm more streamlined, efficient, able to convert projects faster and assist with quality control.
Why did you decide to sign up to take park in Made Smarter Adoption North East?
We’ve been interested for some time about going digital and investing in our own dedicated software package. We just didn’t know what solution would suit us best and we were receiving lots of differing advice. We received an email from Tees Valley Business about Made Smarter Adoption North East and it looked perfect for us. As well as being fully funded, it would allow us to get the right information from the right people.
Prior to joining the programme, did you use digital technology within your business to improve efficiencies and productivity?
We’ve previously used various off the shelf products and other packages which meant we had multiple digital solutions across the business. We wanted something that was our own and could connect everyone together.