We caught up with the team to find out how Made Smarter Adoption North East helped the business implement a new software programme to improve capabilities and efficiencies within the business and streamline the running of its day-to-day operations.
Why did you decide to sign up to take part in Made Smarter Adoption North East?
We’d been thinking about digitising our systems for a while and we were looking for some impartial advice. I received an email from Tees Valley Business about Made Smarter Adoption North East and it seemed like a good opportunity to access training, and learn from other businesses that were already networked into places like Teesside University.
Prior to joining the programme, did you use digital technology within your business to improve efficiencies and productivity?
We did, yes. We have a few different systems in place but none of them really gel with one another; they all operate individually. We have basic programmes that link with our accounting, but nothing that really brings it all together in one place. We were also running some of our operations manually too.
What were some the barriers to introducing digital technology within your business?
For us it was understanding what’s out there. Was it going to be a bespoke or off-the shelf product we needed? We wanted access to impartial advice, not just a sales person trying to sell one product.
What have you enjoyed most about taking part in Made Smarter Adoption North East?
Meeting similar companies that share the same issues as us was really helpful. We also had the opportunity to see the facilities at Teesside University and work with some of the business lecturers.
During the programme we looked at various digital tools and the impact they had on companies. Sharing experiences and networking with other businesses was really valuable.
